Announcing a new research paper From Insight to Innovation – The CMO’s role using the Digital Customer Journey
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RSS feed for this sectionSo What is the Total Cost of Differentiation? The ROI of Brand Success for Sustainable Growth.
So you would like to guarantee differentiation? Short of an exhaustive competitive analysis in your market, and understanding of your target markets needs, desires, and preferences, and critical and technical review of your product and engineering teams capabilities and the fit with your product strategy……What if there was a mathematical formula for describing total differentiation […]

Visual proof: Mapping tasks to advertising relevance
In this diagram, we see that several different disciplines work together to achieve relevance in Marketing Communications, or Advertising Strategy. Relevance is not a yet a button that you click, or an option on a targeting platform that you are using. It’s the culmination of research, planning, and execution, which must include a feedback loop […]

Visual Proof: Why is attaining Relevance in Advertising so Hard?
Many people and companies, assume that relevance is a property of the audience (or audience member), or conversely a property of the advertising (image, copy, placement). Well, it’s neither. It’s a property of the relationship between audience, message, product, and the time and placement of the advertising itself. It’s a meta-property. This is best viewed in […]
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From Insight to Innovation: The CMO’s Role using the Digital Customer Journey May 27, 2014